AVAIO

FAQ

• Does a LEOGANT system also filter hormones, drugs and microplastics?
  Yes, our repeatedly tested activated carbon cartridges reliably remove harmful substances such as hormones, medicines, pesticides, mercury, cadmium, heavy metals, lead, chlorine, microplastics, fungi and microorganisms, odors and discoloration, organic substances as well as rust and particles.
• How do I mount the AVAIO on my faucet?
  The AVAIO countertop filter is connected directly to your faucet via a connecting piece, the tap connection, which is located on the inlet hose of the filter. To do this, you must remove your aerator (jet regulator) from the faucet . After removing it, you will see whether your faucet has an internal or external thread. The tap connection is fitted to this thread.
  
  For faucets with an M22 external thread, you can screw the tap connection directly onto the faucet .
  For faucets with an M24 internal thread, you can use the enclosed adapter to connect the tap connector to the faucet .
  
  If your faucet has a different thread, you will need a special adapter. You can order these from us. A service key for removing the aerator is included in the package. This has different codes engraved on it, depending on the appropriate size. Together with a photo of your aerator, your faucet and the code from the service key, we can determine the right adapter. Alternatively, you can check the data sheet of your faucet or ask the manufacturer which thread the aerator of your faucet has.
• How high are the follow-up costs?
  According to DIN EN 806, a drinking water filter must be replaced after 6 months. You therefore need 2 filter cartridges per year. One filter cartridge costs 138 euros. If you register for our filter service, you will receive your cartridges once a year free of shipping costs within Germany and with a 10% discount. This means that one cartridge costs 124.20 euros and your annual costs amount to 248.40 euros.
  
  This corresponds to 68 cents per day for up to 50 liters per day (at 10,000 liters capacity in 6 months). For a 3-person household, this means approx. 10 cents for a liter of water in organic store quality.
• Do I need special tools for the installation?
  No. Everything you need for the installation is included in the package. A practical key for removing the spray regulator is also included.
• Can I use the AVAIO with a low pressure boiler?
  No. The countertop filter cannot be used in combination with a low-pressure boiler or instantaneous water heater with integrated faucet . Not even if this is switched off. The low-pressure boiler would burst and there is a risk of water damage. We also do not recommend installing the AVAIO on a shower fitting.
• How much space do I need for the AVAIO?
  The AVAIO has a footprint of approx. 20 x 15 cm and a height of approx. 30 cm.
• Can I use the AVAIO as a travel filter?
  Our desktop filter AVAIO is characterized by its mobility and easy installation. However, it is not a travel filter in the classical sense. For travelling by car or train, however, you can simply carry the filter in a bag. Make sure that it stands upright, otherwise water will leak out. For longer journeys the cartridge should be removed and the filter should be transported dry. At the destination, a fresh cartridge must be inserted and removed and disposed of before the return journey.