UMH Master

FAQ

• Does the UMH master replace the filter in the main water line?
  No. These are two completely different technologies. An UMH device is a physical change in the water (including surface tension and frequency values). Substances are neither removed nor added. A filter, on the other hand, is used to remove unwanted substances in the water. Both technologies together are a useful addition.
• What do I have to pay attention to during the installation?
  A central domestic water filter/backwash filter is a prerequisite for the installation of all UMH devices. This not only protects the domestic water installations and UMH devices against unwanted particles and deposits from the pipes, but also offers protection against damage caused by larger particles and stones that can get into the water in the event of pipe bursts. We cannot accept liability for damage caused by incorrect handling and missing domestic water filters.
• What happens to the UMH device if I move?
  All UMH devices, like all domestic installations, can be removed again. Depending on the device, an installer is required for this. The devices can then be installed again at the new place of residence.
• Why are not all UMH devices gold-plated?
  The gold plating is an additional quality level for UMH devices and combines our premium series. Gold is generally known for its harmonising effect. On the outer surface of the devices, gold also provides a visually attractive corrosion protection for the brass underneath. For this reason, all devices which have either been especially developed for the combination for drinking water refinement or are transportable have a surface refinement with gold or rhodium. All devices that are normally installed in the main water pipe in the basement are not gold plated, as these usually have a stronger energy field and are often no longer visible after installation. For all those for whom the additional gold plating is important, there is the UMH Diamond in 1" for the main water pipe.
• Does the UMH device have to be serviced after a certain time?
  No, all UMH devices are basically maintenance-free and have no time limit. If necessary you can clean the outside of the units occasionally with a soft cloth if minerals or water stains have been deposited. In this way the units will still be visually perfect even after years. This does not affect the effect. Do not use chemicals, acids or sharp objects to avoid damaging the units or the gold plating.
• What can influence the effect of UMH devices?
  Devices and systems that work with frequencies are generally sensitive to electromagnetic fields. Therefore, all UMH devices should be installed at a minimum distance of 1.5 m from strong electromagnetic fields (power lines/WLAN routers/induction cookers/heating pumps/washing machines). A distance of approx. 30 cm is sufficient from normal power lines and earthed sockets. If the minimum distance is not possible, the UMH device can be protected by a special protective sheathing. These metal foils are available from us on request.
• Which gemstones are in the UMH device?
  The central gemstone in all UMH devices is a rock crystal (SiO2) with its natural frequency. The other gemstones are a special composition which vary depending on the series and size of the device. From a number of 10 swirl chambers upwards there are also individual EM ceramic elements in the devices.
• Do you offer a guarantee on the UMH devices?
  Yes, you have both a 4-week satisfaction guarantee and a 5-year function guarantee on all UMH devices.