Faucets

FAQ

• What are the advantages of stainless steel?
  Stainless steel is a timeless and solid material. Due to its reputation for robustness and hygienic properties, stainless steel is no longer used only in the catering trade and laboratories, but has now also become the preferred material in private kitchens. Unlike coated brass, stainless steel is a solid material. This means that if sharp or hard objects were to damage the fitting, stainless steel would have not more than a dent in the material and no coating would peel off. Because stainless steel is solid, you can polish it to restore it. The antibacterial effect and feel of stainless steel gives every kitchen a professional appearance.
• Which stainless steel is used for the fittings?
  We only use AISI 316L and AISI 304 stainless steel for the stainless steel fittings, which is characterised by high corrosion resistance and durability. It is an environmentally friendly, lead-free material and is fully recyclable, as it does not undergo galvanic treatment such as brass.
• Why do I need a new fitting at all?
  Comfort: A water filter reduces the water quantity from approx. 10 litres per minute to 2-3 litres per minute. The water volume is thus no longer sufficient for the faucet, which is designed for more volume and pressure. <
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  Bacterial safety: Our high-performance filters are bacteria-proof. Therefore, a hygienic separation from normal service water is important to ensure bacterial safety.
• In which case do I choose the separate fitting?
  A separate faucet can be installed in any kitchen situation. Existing faucets, special functions, boilers etc. remain unaffected. With a T-piece, the entire installation of the filter system from the cold water angle valve is separated from the kitchen faucet. We recommend the separate faucet, should children live in the household or for offices and Kitas, because a new separate faucet is self-explanatory, a clear separation from the normal service water and can be cleaned well. Please note that a 14 mm diameter hole is required in the kitchen worktop. If you have a stone slab, drilling must be done by a kitchen builder or a stonemason.
• In which case do I choose a 3-way valve?
  The advantage of a 3-way fitting is that no additional hole has to be drilled and everything comes conveniently from one fitting. Your existing kitchen faucet is completely replaced. The character of a kitchen is also determined by the faucet. With our brushed stainless steel faucet you combine design and functionality. Our 3-way faucet has 2 separate guides and 2 separate mechanisms inside and thus provides the same hygienic separation as a separate faucet.
• In which case do I choose the 4-way low pressure valve?
  This special fitting is exclusively for use with a low-pressure boiler. This 4-way fitting combines the design of a low pressure fitting with the functionality of a 3-way fitting for filtered water. Inside are 2 separate guides and 2 separate mechanisms for the same hygienic separation as a separate faucet.
• What is the diameter of the hole in the worktop?
  For the separate tap you need a hole in the worktop of 14 mm diameter. Our 3 or 4-way faucet requires a standard hole of 35 mm, like all common kitchen faucets.
• I have a low-pressure boiler and would like to use a different fitting?
  A low-pressure boiler (NDB) requires a special fitting for its function. If you have a NDB you can either install the separate fitting to bypass the NDB or use our 4-way fitting especially for NDB. If you want to use our 3-way faucet you have to replace your NDB with a flow heater first. You can also choose our BUCCA system, which consists of a hot water boiler with boiling and hot water function including a faucet.
• Formation of extraneous rust
  Even if high-quality stainless steel is rust-free, it can happen that rust forms on the surface and looks as if the stainless steel is rusting. In this case we speak of extraneous rust or rust film. Extraneous rust can be caused by iron particles from the environment, for example when drilling, milling or sawing nearby. If such base metal gets onto the protective layer of stainless steel and is not removed, it will start to rust. If care is neglected, this can attack the protective layer of the fitting and rust through to the stainless steel. Water containing iron can also contribute to this. After the water tapping, a drop often remains on the spout, which dries out and leaves fine iron particles. These also cause the aforementioned extraneous rust. Professional and regular maintenance helps to prevent extraneous rust.